Systemic thinking and acting: How to succeed within an complex organization

Within the last 20 years, systemic thinking has been shown to be an important factor in the success of companies and other organizations. Based on the experience that the success of an organization and of the individuals within that organization depends, in large part, on the people, their mind-set and the different patterns of interactions between people, systemic thinking has been developed over the last 50 years as a highly effective tool for analysing the patterns of thinking and the patterns of behaviour within an organization and for developing new and outstanding solutions.
To combine theory and practice, the starting point of the seminar will be real situations within the business area of the participants. Along those lines, the seminar will demonstrate how to analyse a social system and how to find new solutions for open questions.


12. november 2013

Lecturer: Prof. Dr. Eckard König
One of Germany’s most renowned representatives of “Personal Systems Theory” and its application in change management; Professor at Paderborn University for coaching and consulting in organizations; author of several books and hundreds of articles on systemic thinking and its application in organizations. Coach, trainer and change-consultant for more than 25 years, having worked with companies like Siemens, BMW, Daimler, AOK, E.ON, Deutsche Bank, Fujitsu-Siemens, Atos, the Government of North Rhine-Westphalia, GIZ and others. Founder of and trainer with more than 20 years of experience in the curriculum of systemic change consulting, with more than 2000 participants.

9.45-10.00 Gathering and coffee break

10.00 – 11.30 Introduction – Systemic thinking – what is it and how to
achieve it?

• The idea of systemic thinking: how to deal with complex situations
• Principles of systemic thinking
• Systemic approach to management and consulting: what does it mean?

11.30-11.45 Coffee break

11.45-13.15 Visualizing and analysing social groups within a system in an

• They make the difference: the people within the organization
• Stakeholder-analysis
• How to visualize the complex relationship within a social system
• One’s own position within the social system: Analysis and consequences

13.15-14.00 Lunch

14.00-15.30 How to analyse and dissolve the loops in social systems?
• Introduction: loops as stable patterns within organizations
• How to analyse loops
• Second order solutions: how to interrupt loops

15.30-15.45 Coffee break

15.45-17.15 How to use systemic thinking in our everyday work?
• Systems management as the task of managers
• Content and the systemic level within everyday work
• How can I use systemic thinking?
• Closure of the training

Goals: To introduce the principles of systemic thinking. To demonstrate how to analyse the social system of your company, your department, or your team within your organization. To develop new and outstanding solutions.

Methods: Active lecture, discussions, lot of practical group work.
In order to combine theory and practice, a short introduction will be given to each topic. A demonstration fulfilled by the lecturer will demonstrate how to use these principles. Afterwards, the participants will apply the methods while working on their own issues.

Target group: managers, supervisors, human resources managers and everyone in the organization who leads and guides people.

Time: 12 November 2013 from 10.00–17.15 (8 academic hours)

Venue: Radisson Blu Olümpia, (Liivalaia 33, Tallinn)

Fee includes: Training, coffee breaks, lunch, materials, synchronic translation into Estonian, diploma.

Payment details: After registration we will send you confirmation of your registration and an invoice for the training, which we ask you to pay as follows: Excellence Koolitus- ja Arenduskeskus OÜ, account in Swedbank, a/c 221051628618.

Cancellation: In case you wish to cancel your reservation for the training, we ask you to send us a letter at least 2 working days prior to the training. Later cancellation means the obligation to pay 100% of the fee.

Additional information:

Annika Soa
Excellence Koolitus- ja Arenduskeskus OÜ
Project Manager
Phone: +372 648 7000

NOTE! The organiser has the right to amend the programme and the schedule!



Systemic thinking and acting: How to succeed within an complex organization

12. november 2013

€ + km

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Koolitus Systemic thinking and acting: How to succeed within an complex organization
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