Juhtimine ja personalitöö
Practical Leadership Skills Training
It is quite common for a good specialist to become a leader within an organization. The new role requires a lot of different knowledge and skills to be successful.
In this course, we will talk about the functions and core competences of a leader in a modern organization. What are the obstacles that a leader has to deal with in everyday management situations? How to manage teamwork effectively? How to assign and delegate tasks?
The course will teach you how to change the role of a specialist to the role of a leader as effortlessly as possible.
Trainer: Dmitri Volov
Dmitri Volov is a consultant-trainer...
22. september 2022 10:00-17:00
kuni 7. september 209 € + km (kehtib infokirja regulaarsetele saajatele),
alates 8. september 239 € + km. Price includes: training materials, certificate, coffee and lunch break
8 academic hours
09.45–10.00 Gathering and morning coffee
10.00–11.30 The functions and core competences of a leader in a contemporary organization
What are successful leaders like?
Different managerial and leadership styles
Sources of power and influence (structural power, knowledge, moral/values and charisma)
Principles of assertiveness; avoiding unassertive and over-assertive behavior
The various needs of employees’ and their connection to productivity
When can we talk about management and when should we talk about leadership?
11.30–11.45 Coffee break
11.45–13.15 Leader as bearer of organizational values
Using the values in solving everyday managerial situations and dilemmas
Typical management dilemmas
The interests of the team vs organizational needs; the specialist roles vs the role of a manager; friendly relations vs discipline and results
Cultural differences in organizations
14.00–15.30 Importance of delegating, its relation with motivation and manager’s personal effectiveness
Main reasons of lack of delegation
Main principles and mistakes of delegating. Steps of delegation
Different delegation levels and importance of maintaining the same level during delegation and implementation
Whom to delegate? What needs to be, can and cannot be delegated?
15.30–15.45 Coffee break
15.45–17.00 The importance of giving and receiving feedback
What helps and what hinders feedback?
General principles of giving feedback. Giving Feedback Model (3-step message)
Receiving Feedback Model
Typical reactions and attitudes of managers, which hinder receiving important information from employees
Summary of the training. Personal development plan
To understand the differences between the roles of a specialist and leader and be prepared to meet the challenges that come with it. Acquire knowledge of the basic competences required for a leader and develop team management skills.
As a result of the training, the participant:
• knows the different functions of a manager in managing both processes and people;
• knows the difference between management and leadership and how the different components of leadership are related to greater employee motivation and productivity;
• knows one’s own management style preference and knows the potential impact of different management styles on employee satisfaction;
• is aware of the influence of the leader’s attitudes and values on the organizational culture and the work mood of the unit;
• is able to perform work tasks correctly;
• knows the advantages and challenges of using teamwork and the principles;
• is able to prepare a personal development plan for oneself as a leader.
Professionals who have become or are about to become managers and managers who want to improve their management skills.
Interactive lecture, discussions, group work, role play, situation analysis
Conditions for termination
Certificate corresponding to the Continuing Education Standard after completing the course
Payment / Cancellation
After registration you will receive a confirmation and an invoice. Billing info: Excellence Koolitus- ja Arenduskeskus OÜ, Swedbank IBAN EE74 2200 2210 5162 8618
Cancellation: If you decide not to take part, please let us know in written form at least 2 work days before the course takes place, otherwise you are expected to pay 100% of the price.
The Excellence Training and Development Center is a cooperation partner of the Estonian Unemployment Insurance Fund’s training card. You can read more about the training card HERE.
Class training is conducted in accordance with the requirements established by the Government or, depending on the level of risk, the training is transferred to Zoom e-environment to prevent the spread of Coronavirus.
Read more about restrictions at www.kriis.ee